Reporting
Would you please create an all claims report which includes all claims submitted regardless of status. Currently we only have a Claim Denial report. It would be EXTREMELY HELPFUL to have a report that includes paid, denied, assigned, ebill sent, all in one report that we could filter in excel. Additionally please add a field that includes the rendering provider. The current Claim Denial report is not as effective currently because it doesn't link the claims to the provider and that is very important. Instead of just improving the Denial report, creating a report that include all claims helps us better identify issues and monitor staff. With the constant changes in MCO credentialing, more denied claims are due to credentialing issues with specific therapist. It is cumbersome to identify such an issue using the current claim denial report because it doesn't provide enough data. For instance, If we are able to see in a report that All claims for a specific therapist are being denied vs some claims we would know immediately what the likely issue is. This report would save agencies a lot of valuable time. Thanks.